IT Service Management
Swingtech provides expertise across ITSM design, implementation, delivery, and support. We can help you bridge the gaps between IT and business through the integration of ITIL and best practices and alignment of people, process, and technology. In totality, we can and will help you streamline and optimize your IT service delivery.
- ITSM Assessment, Design, Planning, Execution, and Support
- IT Service Delivery including Availability Management, Capacity Management, IT Service Continuity, Service Level Management, and Financial Management
- IT Service Support including Change Management, Configuration Management, Incident Management, Release Management, Problem Management, and Service Desk
